Website and WhatsApp conversations in one inbox. The AI assistant answers, your team steps in when needed, and everyone writes in their own language while guests read in theirs.
Every feature in one plan, from €99 a month. No setup fee.
A guest asks whether there are bathrobes and what time the spa opens: the assistant answers straight away. When they want to book a treatment, the conversation goes to the spa manager, who confirms availability.
Visitors write in your website widget and get an answer at any hour. Their conversations land in the inbox next to the WhatsApp ones, marked with an AI label when the assistant replied.
A voice message in English, a question in French: GuestRM transcribes the audio and the assistant replies in the guest’s language. When a team member writes, automatic translation does the same job: you read in your own language and reply in French.
Connect your property’s WhatsApp number in a few steps and check it’s active from the same screen. With the WhatsApp Business API you also get official Meta-approved templates for automated messages and bulk sends.
With GuestRM, you connect your property’s WhatsApp number in a few steps. Conversations land in an inbox shared by the whole team, together with your website chat. The AI assistant answers common questions and hands the conversation to a person when needed.
For automated messages and bulk sends, yes: the WhatsApp Business API gives you official Meta-approved templates. The connection is included in your GuestRM plan, and messages are billed by usage.
Yes. Guest messages arrive already translated into your property’s language. You reply in your own language and GuestRM translates the reply into the guest’s. Voice messages work too: they’re transcribed.
A smart assistant that knows your property and answers guests and website visitors in any language, at any hour. When it doesn’t know the answer, or a question needs a person, it hands the conversation to your team.
It takes the place of the old welcome book: a digital guide in your style, with your tips and always up-to-date information, automatically translated into your guests’ languages.
Tell us about your property. In the demo we show you the features that matter to you, built around the way you already work.
