Your property’s guide.
On every guest’s phone.

It takes the place of the old welcome book: a digital guide in your style, with your tips and always up-to-date information, automatically translated into your guests’ languages.

Every feature in one plan, from €99 a month. No setup fee.

Home screen of the guest guide on an iPhone: property photo, address, property info, nearby places and a button to explore the guide

A closer look.

Guest portal editor with logo, cover image, layout and smartphone preview

Logo, photos, layout. Your call.

Upload your logo and a photo of the property, pick the home screen layout and see the result instantly in the phone preview. Leave the guide open to everyone, including guests who haven’t arrived yet, or protect it with a password.

Recommended places in the guest portal: your places, Google Maps search or manual entry, with smartphone preview

Where to eat, what to see. Straight from the locals.

Search Google Maps for restaurants, beaches and museums near your property, or add a place by hand: it comes in with photo, address and rating. Then add what you’d tell a guest in person: the dish to order, the quietest time to go, who to ask for on arrival.

Digital guide sections with smartphone preview and language selector

Answers before the questions. In ten languages.

What time is breakfast? What’s the Wi-Fi password? When is check-out? Organize the guide into up to twenty sections, in any order, and update it whenever something changes. Write it once, in any language, and guests read it in Italian, English, German, French, Spanish, Portuguese, Russian, Chinese, Japanese or Arabic. Fewer repeat questions reach the front desk.

Frequently asked questions.

What is a digital guest directory for hotels?

It’s your property’s welcome book on the guest’s phone: practical information, services, tips on places nearby and useful links. With the GuestRM guest portal it updates in real time and is translated automatically into your guests’ languages.

Do guests need to download an app?

No. The guest portal opens in the phone’s browser. You can leave it open to everyone, including guests who haven’t arrived yet, or protect it with a password reserved for in-house guests.

How many languages is the digital guide available in?

Ten. You write it once, in any language, and guests read it in Italian, English, German, French, Spanish, Portuguese, Russian, Chinese, Japanese or Arabic. The AI assistant uses the same information to answer guests.

More in Engage.

See GuestRM
in action.

Tell us about your property. In the demo we show you the features that matter to you, built around the way you already work.

  • Leave your details
  • We get back to you to book a time
  • We walk through GuestRM on your real-life cases
  • If you choose GuestRM, we help you set up your first flows