A smart assistant that knows your property and answers guests and website visitors in any language, at any hour. When it doesn’t know the answer, or a question needs a person, it hands the conversation to your team.
Every feature in one plan, from €99 a month. No setup fee.
Babysitting, spa, breakfast in your room, shuttle: the assistant describes and suggests your services, even those available only in certain rooms. It imports the basics from your website automatically. You add the details and the emergency numbers.
Restaurants, museums, viewpoints: choose the categories and the radius around your property, and GuestRM finds the places on the map. The assistant suggests them when guests ask where to go.
Add your favorites to the places it finds, with your own rating. Recommend them to every guest or only to those staying in a particular room, and the assistant suggests them the way your front desk would.
Formal for a luxury or business hotel, relaxed and friendly for a boutique hotel or a holiday village. Choose the hours it answers, connect conversations to the CRM and let it recognize the guest’s room for tailored answers.
It’s an assistant that answers guests and website visitors on its own, at any hour and in their language. The GuestRM AI assistant knows your property: it imports the basics from your website, and you add services, recommended places and details.
The language of whoever writes: a German guest gets an answer in German, a Japanese guest in Japanese. You enter your property information once, in whatever language you work in, and the assistant uses it in every language.
On WhatsApp, in your website chat widget and in the guest portal. All conversations end up in the same inbox, linked to the guest’s profile in the CRM.
No. It answers frequent questions and suggests your property’s services, while booking requests go to the front desk. When it doesn’t know the answer, or for the types of question you choose, it hands the conversation to a team member.
Website and WhatsApp conversations in one inbox. The AI assistant answers, your team steps in when needed, and everyone writes in their own language while guests read in theirs.
It takes the place of the old welcome book: a digital guide in your style, with your tips and always up-to-date information, automatically translated into your guests’ languages.
Tell us about your property. In the demo we show you the features that matter to you, built around the way you already work.
